For example, if you use the Conversions option to import Documaker documents created via the Add-In and the document you chose to import disappears from the list with this text appearing in the Output area:
[04:35:59PM] Starting Microsoft Word...
[04:36:21PM] Error: Platform error: <document name>.docx is not a Documaker Document
| Note | You can also get this error when you import a plain Word document that was not created with the Documaker Add-In for Word. |
You should download and install the following update from Microsoft:
http://support.microsoft.com/kb/974561
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